Job Posting Title
Customer Service Representative - Part Time
Company Name
Opteon
Job Location
Geelong VIC
Job Type
part-time
Salary
Contact Company
Full Description
International valuation, advisory, and specialist property services firm Option operates in Australia and New Zealand. It is our mission to provide meaningful solutions for our clients in all types of property and market sectors. We are in an exciting period of growth and change, establishing us as a leading property services provider. Our future growth strategy is organic, diverse, and global.
- Managing inbound and outbound calls and emails from customers, valuers, banks, and other stakeholders.
- Phone system, Microsoft Outlook, Skedulo, and various web-based applications.
- Setting up valuations.
- Manage and prioritize back-office tasks related to the completion of valuation jobs.
- Provide exceptional customer service by phone, email, and text message to customers and other stakeholders.
- You
- We are looking for individuals with extensive customer service experience, preferably in a high call volume contact center. You will also have:
- Expertise in oral and written communication
- Skills in and willingness to learn new technologies.
- Expertise in resolving complex customer issues.
- Multitasking and prioritization skills in high-volume environments.
- Knowledge of Microsoft Office and web-based systems
- Detail-oriented.
- Positivity and professionalism.
This position is part-time (20 hours per week) and works afternoon shifts.
We provide
We offer rewarding careers, a positive and inclusive culture, and the chance to grow professionally. This is your chance to contribute to Opteon's ongoing success.
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